You know what’s like, you’ve bought this shiny new piece of kit, that does all the things you think it should, or have you been told that it does. And for the money you’ve paid you would it expect it to. When a problem arises you’re surprised, perturbed and once again, given the money you’ve paid, would expect a certain level of helpful after sales service. But no, you’re confronted with Simpsons’ Comic Book Guy levels of smart arsery about the lack of knowledge you displayed when first purchasing.

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